Privacy Policy

Who We Are

EquipSvc Fleet Management ("EquipSvc Fleet") is operated by RamerIT LLC. This Privacy Policy explains how RamerIT LLC collects, uses, and protects information processed through the EquipSvc Fleet web application and SMS workflows.

Information We Collect

• Account information such as names, email addresses, roles, and phone numbers
• Fleet operations data such as equipment locations, moves, readings, and work orders
• SMS interaction data including consent timestamps, opt-out timestamps, and message logs
• Technical information required to operate and secure the service

How We Use Information

We use information to provide fleet management services, maintain account access, deliver operational SMS messages, support customer service, and secure the platform. SMS consent records are used solely to administer messaging preferences and compliance.

SMS Privacy

Phone numbers collected for EquipSvc Fleet are used only for account access and operational fleet messaging within your organization. RamerIT LLC does not sell, rent, or share SMS consent, phone numbers, or message content with third parties for marketing purposes.

Service Providers

We use service providers, including Twilio, to deliver text messages and related communications. These providers process data only as needed to perform the requested services on our behalf.

Data Retention

We retain account, fleet, and messaging records for as long as needed to operate the service, comply with legal obligations, resolve disputes, and enforce our agreements.

Contact

Questions about this Privacy Policy may be sent to contact@equipsvc.com.